Run a growing restaurant group on one connected operating model.
Give each restaurant the workflows it needs while the group keeps shared visibility across service, kitchen, payments, staff, reporting and customer channels.
- Order sent to kitchenPOS · table status
- Online order receivedStorefront · new
- Payment receivedPayment status · recorded
- Campaign draft readyReach · review
Recommended Cibus surfaces for this operation, on one platform.
An illustrative route through this restaurant operation.
Orders, kitchen, payments and staff share connected operating context.
Supported ordering and engagement workflows use connected customer records.
What this restaurant type runs into
From patchwork to one connected layer
- Mixed POS estates across sites
- Menu edits done locally with no oversight
- Per-site logins for staff and roles
- Reports stitched together in Excel
- Marketing run venue-by-venue
- Configured restaurants managed from one login
- Per-restaurant menus and settings remain explicit
- Authorised team management across assigned locations
- Cross-location reporting in one place
- Reach activity limited to approved restaurant and consent scope
An example service flow
- 01DefineConfigured restaurants are managed from one loginKeep each restaurant's menu, settings and operating context explicit in the group workspace.
- 02AdaptRestaurant-specific settings remain visibleConfirm menu-template, price and availability behaviour required for the group during discovery.
- 03StaffStaff and roles managed per siteAdd, suspend or promote staff from the group dashboard.
- 04RunConfigured locations use the selected Cibus product setPOS, KDS, payments and online ordering use the group's configured operating model, with documented local differences.
- 05CompareCross-location reports compare activityTuesday dinner across four sites in one view.
- 06GrowReach activity follows approved restaurant and audience scopePrepare campaigns only for authorised, consent-eligible records in the agreed restaurant scope.
What Cibus does for multi-location operators
Not a stack of disconnected tools. One operating layer for multi-location operators.
Ordering, kitchen, payments, staff, reporting, customer engagement and delivery share operational context instead of relying on separate hand-offs.
The Cibus modules that fit best
The rest of Cibus is one click away
The modules on this page are designed to share menus, order context, customer records and operational events where their workflows connect.
What changes for the operator
What it looks like in service
- Mon 09:00Operations prepares a menu change across selected restaurantsThe team reviews the restaurant scope and any local price or availability differences before applying changes.
- Mon 11:00Authorised managers confirm restaurant settingsAssigned restaurant scope and capabilities control the records and actions available to them.
- Tue 14:00Group dashboard compares Tuesday dinner across four sitesDifferences are surfaced for the area director to review.
- Wed 10:00An authorised group campaign is prepared in ReachOnly consent-eligible records in the approved restaurant scope are included; each restaurant's legal and exclusion rules still apply.
- FriAn authorised operator reviews available InsightsThe operator reviews supporting restaurant records and any recommendation; cross-location analysis depends on the configured data scope.
Multi-Location Operators questions
Can each site have its own menu?
Each configured restaurant can retain its own menu and settings. Shared-template and per-item override behaviour is confirmed against the group's requirements during discovery.
Can we report across all sites?
Yes. Cross-location reporting is built into the Admin Dashboard.
Can roles be scoped per site?
Access can be limited by assigned restaurant scope and capabilities. Any cluster or subgroup hierarchy is confirmed during discovery.
Can we run group-wide marketing?
Reach activity can be prepared for authorised, consent-eligible records in the approved restaurant scope. Group structures, legal responsibility and channel eligibility are confirmed before use.
Is there partner support?
Yes. The Sales Agent Portal supports partner-managed groups.
Run multi-location operators on one operating layer.
Book a demo and see how Cibus connects ordering, kitchen, payments, staff, reports, marketing and delivery for your operation.