Cibuscibus.
Solutions

Run a growing restaurant group on one connected operating model.

Give each restaurant the workflows it needs while the group keeps shared visibility across service, kitchen, payments, staff, reporting and customer channels.

Cibus · Borough & Vine
One operating layer · live
POSQRKDSPaymentsStaffReach
Active orders
Live
all channels
Table status
In service
floor view
Kitchen queue
Connected
by station
Payment status
Recorded
audit trail
Live event stream
all surfaces
  • Order sent to kitchenPOS · table status
  • Online order receivedStorefront · new
  • Payment receivedPayment status · recorded
  • Campaign draft readyReach · review
8connected modules

Recommended Cibus surfaces for this operation, on one platform.

6workflow stages

An illustrative route through this restaurant operation.

1operating layer

Orders, kitchen, payments and staff share connected operating context.

1customer context

Supported ordering and engagement workflows use connected customer records.

The pain

What this restaurant type runs into

Different POS per location
Acquired sites bring their own systems, so service and reporting never quite match.
Menus drifting site-to-site
Local managers edit menus on their own, and brand consistency erodes over time.
Per-site logins to manage staff
HR ops are duplicated at every venue; on/off-boarding becomes a chore.
No comparable reporting
Aggregating Tuesday dinner across four sites takes a spreadsheet and a guess.
Marketing run separately at every site
Each manager runs their own ads, segments and offers — no group leverage.
Old way vs. Cibus

From patchwork to one connected layer

Without Cibus
  • Mixed POS estates across sites
  • Menu edits done locally with no oversight
  • Per-site logins for staff and roles
  • Reports stitched together in Excel
  • Marketing run venue-by-venue
With Cibus
  • Configured restaurants managed from one login
  • Per-restaurant menus and settings remain explicit
  • Authorised team management across assigned locations
  • Cross-location reporting in one place
  • Reach activity limited to approved restaurant and consent scope
Workflow

An example service flow

  1. 01Define
    Configured restaurants are managed from one login
    Keep each restaurant's menu, settings and operating context explicit in the group workspace.
  2. 02Adapt
    Restaurant-specific settings remain visible
    Confirm menu-template, price and availability behaviour required for the group during discovery.
  3. 03Staff
    Staff and roles managed per site
    Add, suspend or promote staff from the group dashboard.
  4. 04Run
    Configured locations use the selected Cibus product set
    POS, KDS, payments and online ordering use the group's configured operating model, with documented local differences.
  5. 05Compare
    Cross-location reports compare activity
    Tuesday dinner across four sites in one view.
  6. 06Grow
    Reach activity follows approved restaurant and audience scope
    Prepare campaigns only for authorised, consent-eligible records in the agreed restaurant scope.
How Cibus helps

What Cibus does for multi-location operators

Menus and settings across configured restaurants
Manage each restaurant's menu and operating settings from the group workspace; confirm any shared-template and override behaviour during discovery.
Cross-location reporting
Compare configured service, sales and shift records across authorised locations from one dashboard.
Assigned restaurant access
Scope access to assigned restaurants using the agreed role model; confirm any cluster or group hierarchy during discovery.
Storefront and Reach configurable per location
Run per-site online ordering and per-site marketing — without a separate tool per venue.
Sales Agent Portal for partner-managed groups
Partners and operators can manage assigned portfolios through scoped access and supported activity records.
One platform

Not a stack of disconnected tools. One operating layer for multi-location operators.

Ordering, kitchen, payments, staff, reporting, customer engagement and delivery share operational context instead of relying on separate hand-offs.

Benefits

What changes for the operator

Consistent service across sites
Configured locations can use the same Cibus product set while retaining documented restaurant-specific settings.
Visible restaurant configuration
Menus and settings remain manageable for each authorised restaurant from the group workspace.
Tighter role control
Access follows assigned restaurant scope and supported capabilities.
Comparable reporting
Configured sales, service and shift records can be reviewed using common report definitions.
Coordinated growth
Group marketing, partner support and platform updates managed centrally.
Example shift

What it looks like in service

  1. Mon 09:00
    Operations prepares a menu change across selected restaurants
    The team reviews the restaurant scope and any local price or availability differences before applying changes.
  2. Mon 11:00
    Authorised managers confirm restaurant settings
    Assigned restaurant scope and capabilities control the records and actions available to them.
  3. Tue 14:00
    Group dashboard compares Tuesday dinner across four sites
    Differences are surfaced for the area director to review.
  4. Wed 10:00
    An authorised group campaign is prepared in Reach
    Only consent-eligible records in the approved restaurant scope are included; each restaurant's legal and exclusion rules still apply.
  5. Fri
    An authorised operator reviews available Insights
    The operator reviews supporting restaurant records and any recommendation; cross-location analysis depends on the configured data scope.
Illustrative workflow · not customer or performance evidence
FAQ

Multi-Location Operators questions

Can each site have its own menu?

Each configured restaurant can retain its own menu and settings. Shared-template and per-item override behaviour is confirmed against the group's requirements during discovery.

Run multi-location operators on one operating layer.

Book a demo and see how Cibus connects ordering, kitchen, payments, staff, reports, marketing and delivery for your operation.